Woman on train from Swansea to Cardiff sitting down with a coffee:
"That was a long way that was. Right down the other end. I went all the way up there and the woman behind the counter says to me, ‘can you come back in five minutes. I’m just setting up.’ I said, no, I’ve come all the way up the train for a coffee; I’ll wait here until you’ve done what you are doing.
"I waited there and asked for two lattes, and you know what she said, she said I couldn’t have them because the machine wasn’t working, it’d have to be instant. She pours me two coffees and says, that’ll be £3.40. £3.40! I said, You’ve only put coffee with water.
"I said I wanted a latte and you’re charging me for a latte and I’m only getting instant. She said a latte was £1.90."
"Outrageous."
"I know. And she was rude. Can I come back in five minutes? She could have just said, could you wait here while I set up, I’ll be with you in a minute, but no."
Wednesday, 19 August 2009
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